Terms & Conditions
Online Adult Remedial Course
* This online course must be accessed exclusively on a laptop or desktop computer. Using other devices, such as phones or tablets, may result in technical issues or poor performance.

** The I Agree button is enabled only after the user has reviewed all information in full by using the scroll bar and has entered their signature at the end of the Terms and Conditions.

COURSE LICENSURE

Costech Technologies, Inc. is licensed by the Department of Public Safety through the Driver Training Program Office, 1970 West Broad Street, Columbus, Ohio 43223.

Enterprise Name: Costech Technologies Inc.
Enterprise License #: 1421
Enterprise Address: 3755 Junction Blvd., Suite 2, Raleigh, NC 27603.
Main Enterprise URL: [ohiodrivereducation.com]

Costech Technologies, Inc., hereafter referred to as “Costech” or the “Course Provider”.
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THE ONLINE ADULT REMEDIAL COURSE IS TAKEN FOR ONE OF THE FOLLOWING REASONS:
On the registration page, you will be required to select the reason for taking the course. If you are unsure which option applies to you, please contact the Ohio BMV to verify the correct reason. Completion Certificates will list the selected reason, and if a certificate is issued with an incorrect reason and must be reissued, a Replacement Certificate Fee ($10) will be charged.


COURT ORDERED – not for credit. You were court-ordered to take the remedial course and you will not receive a 2-point credit. Forward the certificate to the court.

JUVENILE SUSPENSION – You are 19 years old or older, but you are taking the course because of a juvenile suspension that occurred before the age of 18.

SUSPENSION FOR OVI/OVUAC – This course is being completed as a requirement for being eligible to retain or have your driver's license returned due to being under the age of 21 and operating a vehicle with a prohibited level of alcohol in the blood, breath, and urine, as provided in R.C. 4511.19 (b), or a substantially similar municipal ordinance.

2-POINT CREDIT – You hereby apply to the Registrar of Motor Vehicles to credit two points on your driving record, in accordance with Section 4510.037(c). You are aware that you are not entitled to a two-point credit if, on this date, the total points assessed against your record is less than 2 points or more than 11 points.

12-POINT SUSPENSION – This course is being completed as a requirement for being eligible to retain or have your driver's license returned due to a twelve-point suspension, Section 4510.038(A).

Who required you to take this course?
  • If you received a court order or were instructed by a judge to complete this course, you would select the COURT ORDERED option.
  • If the Ohio Bureau of Motor Vehicles (BMV) requested that you take this course, you would select one of the 4 remaining options (JUVENILE SUSPENSION, SUSPENSION FOR OVI/OVUAC, 2-POINT CREDIT, 12-POINT SUSPENSION).
If you are unsure which option applies to you, please contact the Ohio BMV to verify the correct reason. Completion Certificates will list the selected reason, and if a certificate is issued with an incorrect reason and must be reissued, a Replacement Certificate Fee ($10) will be charged.

It is your responsibility to verify with the appropriate organization if this approved Ohio Adult Remedial Course satisfies your needs and requirements. Should you enroll in the incorrect course, payments and refunds will be processed in accordance with the “PAYMENT AND REFUND POLICY” terms below.

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TO BE ELIGIBLE TO ENROLL IN THE ONLINE ADULT REMEDIAL COURSE, YOU MUST:
• Be at least 18 years old,
• Have access to the Internet,
• Complete the online registration form on the next page, and
• Pay the registration fee.

* On the online registration form on the next page, students must provide an email address that will not block messages, such as a .com or .net domain. School email addresses are not recommended, as most school servers block external links and unapproved emails.

** Before a Completion Certificate can be issued, the student must have an Ohio Learner’s Permit, and the Learner’s Permit Number must be entered in the student file. If a valid number is missing at the time of course completion, certificate issuance will be delayed. Students will be reminded to verify this information before beginning the Final Exam.

*** On the Registration Page, all information entered must exactly match your Learner’s Permit, Driver’s License, or State ID, including the first, middle, and last name. Nicknames, abbreviations, or missing names are not allowed. If a certificate is issued with inaccurate or incomplete information entered by the student, a duplicate certificate fee will be required before a corrected certificate can be issued.

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COURSE TUITION & FEES

• Registration Fee: $64.99
• Reinstatement/Restart Fee: $32.50
* Applies if the online course is not completed within 30 days or if the Final Exam is failed 2 times.
• Expedited Completion Certificate Fee (Optional): $25.00
* See the Course Completion and Certification Policy below for details.
• Duplicate/Replacement Certificate Fee: $10.00
* See the Course Completion and Certification Policy below for details.

In the event a Student bundles this service with a physical driving school and remits payment directly to the driving school, the amount charged shall be determined exclusively by the driving school for its bundled package and shall be at the driving school's sole discretion. The Course Provider has no control over and assumes no responsibility or liability for any amounts charged by the driving school for such bundled packages. The Student acknowledges and agrees that any disputes regarding fees, refunds, or services provided as part of such bundled packages are solely between the Student and the driving school, and hereby releases and holds harmless the Course Provider from any and all claims, demands, or causes of action arising from or relating to such transactions.
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COURSE TIME REQUIREMENTS & TIMERS

• The course covers the State-mandated eight (8) hours of course content.
• 8 hours is the minimum course time requirement; there is no maximum.
• All coursework, including the Final Exam, must be completed within 30 days of beginning the course.
• If the course is not completed within this timeframe, you will be required to restart the course, and a reinstatement fee of $32.50 will apply.

Four timers are built into this course:
1. Login Time – Total time you are logged into the course, regardless of work completed.
2. Course Time – Time spent actively completing the course content (reading, watching videos, or taking Tests). Being logged in without working does not count.
3. Consecutive Time Limit – If you are logged in for 2 consecutive hours, the system will automatically log you out. You must take a mandatory 10-minute break before logging back in.
4. Idle Time Setting – If there is 15 minutes of inactivity, the system will log you out. Idle time does not count toward your course time.

COURSE TIME VS LOGIN TIME 
Course Time is the only time that counts toward Ohio's required 8 hours of Online Driver Training. Course Time is ACTIVE participation (completing pages, tests, videos, etc.).
Login Time is any time you are logged in. Being logged in without completing coursework does not count toward the 8-hour requirement.

*A countdown timer on the Welcome Page displays the number of days remaining to complete the course. If the timer reaches zero, the course will be locked, and you will be required to restart from the beginning. A reinstatement fee of $32.50 will apply.
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COURSE BREAKDOWN – THE COURSE IS COMPOSED OF:

1 Overview
6 Written Modules/Units (including videos and animations)
6 Tests
1 Final Examination

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TO BE ELIGIBLE TO TAKE THE FINAL EXAMINATION, YOU MUST:

• Read every page of the online textbook and complete all Modules/Units in order, starting at the Overview, Page 01,
• Achieve a minimum proficiency of 75% on all Tests, and
• Meet the minimum Course Time requirement of 8 hours.
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GRADING AND FINAL EXAMINATION:

• The Final Exam will consist of 40 randomly drawn questions and will require a score of 75% or higher to pass.
• You have 2 attempts to pass the Final Exam.
• If you do not pass an attempt, you must wait until the next calendar day before trying again. Multiple Final Exam attempts cannot be taken on the same day.
• If you fail both Final Exam attempts, you will be required to retake the entire course, and a reinstatement fee of $32.50 will apply.
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COURSE COMPLETION AND CERTIFICATION POLICY

The Course Provider is prohibited from issuing a Certificate of Completion if the student has not met all the requirements for course completion, and a student shall not accept a certificate under such circumstances.

The Completion Certificate is sent by email once all of the requirements have been met:
• 8-hour minimum Course Time, and
You have successfully completed the course in its entirety:
• All Modules/Units,
• All Tests, and
• The Final Exam

After you successfully complete the course, you will receive an email confirming that your course requirements have been met.

Completion Certificates are verified and issued by a person – they are not automated. Our instructor will issue the Completion Certificate within 3 business days (Monday to Friday) after course completion. The certificate will be emailed to the Student Email Address on file. Please check your Spam/Junk folder if you do not see it in your inbox. Once the course has been completed, you will no longer have access to the course.

Your Completion Certificate will be emailed directly to you. Costech does not communicate with the court, judge, or Ohio Bureau of Motor Vehicles (BMV) on your behalf.

You are responsible for notifying the appropriate agency that you have completed the course and for providing your Completion Certificate as required. If the course was court-ordered, provide the certificate to the court or judge. If the course was required by the BMV, provide the certificate to the BMV.


NEED YOUR CERTIFICATE SOONER?
If you need your Completion Certificate issued sooner than 3 business days, expedited processing is available for a $25 fee.
Email support@costech.com and include the following in the subject line: Ohio Expedited Completion Certificate Request – Student Name and/or Student ID

CERTIFICATE CORRECTIONS OR REPLACEMENTS
Students are responsible for ensuring that their registration and profile information match their Learner’s Permit, Driver’s License, or State ID. A $10 duplicate certificate fee applies when:
• A certificate must be corrected because incorrect student information was provided, or
• More than 10 days have passed since completion, and the certificate needs to be resent.

For corrections, replacements, or profile updates, email support@costech.com and include the student’s name in the subject line.

If a fee applies, a secure payment link will be emailed to you.


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PAYMENT AND REFUND POLICY

• Course payments are made to Costech Technologies or Costech USA, and receipts will appear under one of these names.
• Payments can only be made by Credit Card, not Debit Card.
• Once payment is received, the Student will be notified via email.
• Students may request a refund within 7 days of registration. A full refund minus a $10 administrative fee will be issued for timely cancellations.

• Dismissal Policy: Students are expected to participate appropriately in the course and comply with all course requirements. Inappropriate behavior, failure to participate, abusive or offensive conduct, cheating, willful misrepresentation, or allowing another person to complete any portion of the coursework will result in suspension or dismissal from the course without a Completion Certificate or refund.

The Course Provider may also terminate a student’s enrollment or require payment of a reinstatement fee if the course is not completed within 30 days, if all permitted Final Exam attempts have been failed, or if the student violates any policy outlined in these Terms & Conditions.


• All registration fees are fully refundable if the course is discontinued by the Course Provider, preventing a student from completing the course, or if the enrollment of the student was procured as a result of any misrepresentation in advertising, promotional materials, or representation made by the owner or employee(s) of the Course Provider.

In the event a Student remits payment directly to the driving school, any requests for refunds must be directed to that driving school. The driving school’s refund policies are determined solely at its discretion, and the Course Provider has no control over and assumes no responsibility or liability for such policies or any related transactions.
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CIRCUMVENTION WARNING

The student agrees to personally complete all 6 Modules/Units, Tests, and the Final Exam. Any attempt to cheat, provide false information, or allow another person to complete any portion of the course is prohibited. If Costech determines that a student has misrepresented themselves or cheated, the course will be terminated without a refund, and legal action may be pursued against the student.
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COURSE ACCESS AND TECHNICAL REQUIREMENTS

The course is available to students 24/7, but access may be affected by factors such as internet service, computer performance, firewall settings, or browser configuration, which are outside the Course Provider’s control. Customer and Technical Support are available to assist with troubleshooting.

To complete the course, students must meet the minimum hardware and software requirements:
• Use Google Chrome as the preferred Web Browser.
• A computer with a mouse/pointing device and speakers
• Hardware capable of supporting the course software

Audio Enhancement/Course Narration is a voice-over feature that reads the course material aloud. It is included at no additional cost and can be added or removed at any time through the Student Portal. All videos and animations also include Closed Captioning for added accessibility and convenience.
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REPRESENTATIONS AND WARRANTIES

The student confirms that all registration and user information provided is true and accurate and understands that this accuracy is required for enrollment. Any willful or intentional misrepresentation constitutes a breach of this agreement and may result in the student being held liable for any damages incurred by the Course Provider, including general, consequential, or punitive damages.
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LIMITATION OF LIABILITY

The student acknowledges that the liability of the Course Provider, its agents, and employees for any act, omission, or negligence is limited to the amount of the Registration Fee paid by the student.
The student also understands and authorizes the Course Provider to access public databases solely for the purpose of student identity validation. This information will be used exclusively for verification.
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PRIVACY STATEMENT AND SECURITY

The Course Provider collects certain personal information during registration and throughout the online course. This information is used only for course administration, student identification and verification, record maintenance, course progress monitoring, and the issuance of Completion Certificates. Personal information will not be sold or used to promote unrelated products or services.

Personal information is encrypted and may be accessed only by authorized administrators or instructors when necessary to administer the course or maintain student records.

Identity Verification

In accordance with Ohio Department of Public Safety (DPS) requirements, the Course Provider may use a third-party identification system to access information from one or more public databases to verify identity. By registering for the course, the student authorizes the Course Provider to access and use this information solely for identity verification.

All information provided during registration must be accurate, complete, and truthful. If identity cannot be verified during registration, please contact support@costech.com. Course access will be granted once the required identity verification has been successfully completed.

Security Questions

During registration, students must select and answer three Security Questions. Students should keep a record of their selected questions and answers, as a Security Question will be presented during course logins for identity verification.

Students will have 60 seconds to answer the Security Question correctly. If the first response is incorrect, one additional Security Question will be provided. If the second response is also incorrect, the student will be locked out of the course for 24 hours. After 24 hours, the account will automatically unlock. To request an earlier unlock, email support@costech.com and include the student's name or Student ID in the email subject line.

Inactive and Unpaid Accounts

If registration is completed without payment, the unpaid account will remain in the system for 30 days. After 30 days, the account will be deleted, and the student will be required to register again.

If registration is completed and payment is made, but the student does not log in or access the course for 60 days, the account will be deactivated (not deleted). An email notification will be sent to the student, and the account can only be reactivated by contacting Costech.
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TERMS & CONDITIONS ACKNOWLEDGMENT AND BINDING AGREEMENT

I understand that all communication with the Course Provider’s Administrator(s), Instructor(s), and support personnel must remain respectful and free of abusive, offensive, or inappropriate language or behavior. Students are expected to participate appropriately in the course and comply with all course requirements. Inappropriate behavior, failure to participate in the course, or abusive or offensive conduct may result in suspension or removal from the course without a Completion Certificate or refund.

I also understand that I, and no one else, must complete all coursework honestly. Any willful misrepresentation, cheating, or attempt to have another person complete any portion of the course on my behalf will result in immediate removal from the course without a Completion Certificate or refund.


In the section below, please type the full legal name of the student in the appropriate textbox. Typing your name serves as a legal and binding signature acknowledging that you have read, understood, and agreed to all Terms & Conditions listed above.

Once signed, this agreement constitutes the entire contract between the Course Provider and the student. Any verbal assurances or promises not contained in this agreement are not binding on either party.


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